Q: What are Clip in Hair Extensions?
A: If you are looking for a quick, do it yourself hair extension system then you have found it. iCraveBeauty’s Clip-in Hair Extensions are easy to attach and can be perfectly matched with your own hair – giving you longer hair, lowlights, highlights, and added volume.
Q: How are they attached to my own hair?
A: They clip under your own hair by small snap on clips. Our clips are of the highest quality and have a silicone insert to make them even more secure. The clips are also the same colour as the hair and once fitted they are totally undetectable.
Q: How long does my own hair need to be to use clip in extensions?
A: As a general rule your hair should be a minimum of 2 inches above your shoulders.
Q: What colour Will best match my current hair colour?
A: If, after looking at our colour charts, you’re still unsure which colour you require to match your hair, then we offer a FREE colour matching service. Please send a clear picture of your hair to ebay@icravebeauty.com. One of our team will then colour match your hair for you.
Q: How long do the extensions last?
A: Our hair extensions are 100% Remy Human Hair, so if you treat them with care it is not uncommon for our extensions to last up to 6 months. If not treated with care they will need to be replaced every two to four months. The better you look after them the longer they will last. Being real, human hair, you can use your normal hair cair products to care for your extensions.
Q: What type of Hair is used for iCraveBeauty’s Hair Extensions?
A: iCraveBeauty’s Hair Extensions are 100% Remy Human Hair that originate from raw cuttings meaning our hair is root point correct. In other words, the cuticles are aligned the same way.
Q: What weight is the Hair and what type of clips are used?
A: The weight of the hair varies depending on length and style the following weights are for Full Head sets before the clips have been attached:
15” Full Head Set 75g | 18” Full Head Set 85g | 20” Full Head Set 95g | 22” Full Head Set 105g.
Our extensions use metal clips with silicon tubing for secure grip
Q: Can they be straightened, curled and / or cut?
A: Yes, it’s real human hair, so you can treat it as you would your own.
Q: Can I colour / dye the hair?
A: Our hair is 100% natural human hair, but it may have been bleached or dyed to obtain a uniform colour amongst sets. Remember that the hair which makes up your hair extension sets is cut hair which looses its mositure over time. Cut hair will react differently to scalp hair when bleaching or dyeing it so your usual toning recipes may give different results.
As the hair is pre-dyed, we typically do not recommend bleaching or dying the hair again unless you are, or have help from a professional stylist. The dyes used on our hair sets are permanent fibre dyes to prevent fading and to maintain the healthiness off the hair. This cannot be easily removed and any further chemcial processes may react negatively and you run the risk of damaging the hair intergity beyond repair.
iCraveBeauty cannot accept responsibilty for customers actions or product reactions if you choose to dye the hair.
Q: Can I wash them and how often should I do that?
A: Wash them as you would your own hair. However for best results you should use a low PH shampoo and a small amount of conditioner. Do not scrub the hair, instead simply rinse the hair from the root to the tip. The extensions should be left to dry naturally.
Q: When will I get my new hair extensions?
A: All items are posted the same day if ordered before 2:30 pm and delivered within 48 to 72 hours of receiving payment.
Q: Can I exchange the item if I choose the incorrect colour?
A: Yes! We offer a FREE colour match service, if you are unsure which colour will be best matched to your hair. However, we will happily exchange your item if it’s not the right colour.
Q: Do you offer refunds?
A: We are confident that you will love your new iCraveBeauty products however, if there is anything you are not completely satisfied with please contact us within 7 days off receiving your item.
We are very happy to offer an exchange or a refund as long as the item is returned to us with none of the packaging removed or damaged – please return the hair in the same condition as you have received it.
We treat each case individually, but as a general rule we cannot accept the return of items which have been used / worn or otherwise tampered with due to health and hygiene reasons.
Refunds are given minus the postage costs as a standard refund policy, unless the item is defective on receipt, in which case we will refund you the postage cost.
